Policies:



Cancellation Policy:

We understand that unanticipated events happen occasionally in everyone’s life. In our     desire to be effective and fair to all clients, the following policies are honored:

  • If you are not able to make a scheduled appointment, cancel or reschedule the appointment at least 24 hours in advance, you agree to pay $35 or 50% of the full session rate (whichever is greater) if you give less than 24 hours’ notice.
  • You agree to pay the full session rate if you give 2 hours’ notice or less, or if you miss an appointment without giving notice.
  • If, within 24 hours of your session, you develop a contagious illness, or have a sudden, unplanned health or personal emergency rendering you unable to make your appointment, you will inform Utah Injury Recovery Massage right away, and if we are unable to fill your vacancy, you will pay the cancellation fee, or session fee (if less than 2 hours notice), unless an exception is granted, only at the discretion of Utah Injury Recovery Massage.

Late Arrival Policy:

We do not double book our sessions. The time you schedule is set aside specifically for you. Therefore you must inform us immediately that you are running behind. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session that was scheduled.

Policies:



Cancellation Policy:

We understand that unanticipated events happen occasionally in everyone’s life. In our     desire to be effective and fair to all clients, the following policies are honored:

  • If you are not able to make a scheduled appointment, cancel or reschedule the appointment at least 24 hours in advance, you agree to pay $35 or 50% of the full session rate (whichever is greater) if you give less than 24 hours’ notice.
  • You agree to pay the full session rate if you give 2 hours’ notice or less, or if you miss an appointment without giving notice.
  • If, within 24 hours of your session, you develop a contagious illness, or have a sudden, unplanned health or personal emergency rendering you unable to make your appointment, you will inform Utah Injury Recovery Massage right away, and if we are unable to fill your vacancy, you will pay the cancellation fee, or session fee (if less than 2 hours notice), unless an exception is granted, only at the discretion of Utah Injury Recovery Massage.

Late Arrival Policy:

We do not double book our sessions. The time you schedule is set aside specifically for you. Therefore you must inform us immediately that you are running behind. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session that was scheduled.